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Our Policies

Refund & Cancellation

Orders once placed cannot be canceled. Refunds will only be issued under specific conditions.

  • Refunds will be processed only if the order is not delivered.
  • In case of incorrect or damaged items, a replacement will be provided.
  • Refund requests must be raised within 24 hours of delivery.

Delivery Policy

We ensure timely and fresh deliveries of our healthy meals.

  • Delivery is available within selected areas.
  • Estimated delivery time is mentioned at checkout.
  • Customers must be available to receive their orders; redelivery may not be possible.

Privacy Policy

We are committed to protecting your personal information.

  • Your data will not be shared with third parties.
  • We only collect information necessary for order fulfillment.
  • Secure payment methods are used to protect transaction details.

Terms & Conditions

By using Vinomo Meals, you agree to the following terms.

  • Orders once placed cannot be modified.
  • We reserve the right to refuse service if necessary.
  • Customers are responsible for providing accurate delivery details.